CVPulse sells one-time credit packs, listed on the pricing page. Credits are used for Deep Fix and the other AI features. There are no subscriptions and nothing renews automatically.
Cancellation
Because there are no subscriptions, there is nothing to cancel. Credits you buy stay in your account and don’t expire. You can delete your data or stop using CVPulse at any time.
When we refund
- You were charged but the credits weren’t added. We add the credits or refund the payment in full.
- You were charged twice for the same order. We refund the duplicate payment in full.
- A feature failed and took credits anyway. We restore the credits. (Deep Fix and the other features normally take no credits when they fail.)
Credits that have been added to your account, and credits already spent on a feature that worked, aren’t refundable. Credits from sign-up, referrals and coupons have no cash value.
How to ask for a refund
Email support@getcvpulse.com within 30 days of the payment, with the email you sign in with and the payment ID shown on your invoice. We reply within two working days.
Approved refunds go back to the original payment method through Razorpay. Banks usually take 5–7 working days to show the money in your account.