Trust

Shipping and delivery policy

Last updated 13 Oct 2026

CVPulse is an online service. Nothing is shipped, and there are no physical goods or delivery charges.

How you receive what you buy

  • Credit packs are added to your account as soon as the payment is confirmed, usually within a few seconds.
  • Your balance shows at the top of every page, and your purchase and invoice appear on your account page.
  • Rewritten résumés are shown on screen and downloaded as PDF or Word files from your account.

If something doesn’t arrive

If your credits haven’t appeared within 30 minutes of a successful payment, email support@getcvpulse.com with the payment ID. We’ll add the credits or refund you, as set out in our refund policy.